Estimated time of fast delivery to USA and Canada is about 7-10 days.
If, after the expiry of the deadline, you don’t receive the package, please let us know. At the same time, contact your post office and ask for your package. It helps a great deal. In the case that the package is lost, you will receive the full amount of money back. Or you, if you wish, we could send another package.
We do ship to most countries around the world. Ask us.
All our Roasters are packed by our dedicated packing team to a very high standard. Our aim is to ensure your goods arrive in first class condition.
Although we go to great lengths to protect your items there may be an occasion when goods become damaged in transit. Please always inspect your goods before signing for them. If there is any sign of damage or if you are not given time inspect the goods please sign for as damaged. This is the only way that the goods will be insured against damage by the courier, signing for as unchecked releases the carrier from their responsibilities.
Tracking your order
No returns will be accepted without prior authorisation.